Effective Date: 1/1/2024
Last Updated: 1/1/2024
1. Introduction
Edward Medical Training Center (“Company,” “we,” “our,” or “us”) respects your privacy and is committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard information when you visit https://edwardmedicaltraining.com (the “Site”) or interact with our services.
Important: Edward Medical Training Center does not provide medical care, diagnosis, or treatment. Information submitted through this Site is not considered medical or protected health information under Health Insurance Portability and Accountability Act (HIPAA).
2. Information We Collect
A. Information You Provide
We may collect personal information when you:
Fill out contact forms
Request information or services
Schedule appointments or consultations
Subscribe to communications
This may include:
Name
Email address
Phone number
Company name (if applicable)
Message content or inquiry details
B. Automatically Collected Information
When you visit the Site, we may automatically collect:
IP address
Browser type and version
Device information
Pages visited and time spent
Referral source
C. Cookies and Tracking Technologies
We use cookies and similar technologies to:
Improve website performance
Understand user behavior
Customize user experience
You may control cookie preferences through your browser settings.
3. How We Use Your Information
We use collected information to:
Respond to inquiries and provide support
Schedule and manage appointments
Communicate with you (email, SMS, or phone)
Improve website functionality and services
Send updates or marketing communications (if you opt in)
Comply with legal obligations
4. CRM and Communication Tools
We may use third-party platforms such as GoHighLevel to:
Store and manage contact information
Track inquiries and customer interactions
Send appointment reminders and follow-ups
Automate communications (email/SMS campaigns)
These service providers are contractually required to safeguard your information.
5. Sharing of Information
We do not sell your personal information.
We may share information with:
Service Providers: Hosting, CRM, analytics, and communication tools
Legal Authorities: When required by law or to protect rights and safety
Business Transfers: In connection with a merger, acquisition, or sale
6. Data Security
We implement reasonable administrative and technical safeguards to protect your information. However, no system can guarantee complete security.
7. Your Privacy Rights (California Residents)
If you are a California resident, you may have rights under the
California Consumer Privacy Act (CCPA) / CPRA, including:
Right to know what personal data is collected
Right to request deletion of your data
Right to correct inaccurate data
Right to opt out of data sharing (if applicable)
To exercise these rights, contact us at:
[Insert Email Address]
8. Data Retention
We retain personal information only as long as necessary to:
Fulfill the purposes described in this policy
Meet legal, regulatory, or business requirements
9. Third-Party Links
This Site may contain links to external websites. We are not responsible for their privacy practices.
10. Children’s Privacy
This Site is not intended for individuals under 13 years of age. We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy periodically. Updates will be posted on this page with a revised “Last Updated” date.
12. Contact Information
If you have questions about this Privacy Policy, contact us:
Edward Medical Training Center